STYLESHEETS
Vertical Response & Orange Manager - perfect together

Vertical Response & Orange Manager

Orange Manager is the leading cloud based order manager for your Miva Merchant store!

With seamless integration you can manage all your orders for all your stores. Imagine - No more having your employees access your store. No more user license fees. No more cumbersome clicking about. Just one single place to do all your order management.

Features

  • - Multi-channel, Multi-User Order Management
  • - Cloud Based
  • - Print Postage on regular or thermal printers
  • - Compare Shipping Rates on one screen.
  • - Customer Service Folder Make a note and send the order to your CSR with one click, it will be waiting for them when they log in!

Frequently Asked Questions

Do I need a credit card to sign up for the free 30 days?

No. You will only need a payment method upon hitting the monthly order limit. And, we made it easy to cancel - not like those other guys that hide the button, or make you call them. All you need to do is visit the admin page and near the bottom right you'll see a red button that says "Cancel Service. Click that to start the process - easier than squeezing oranges!

I sell on Amazon.. will this help me?

Yes. Orange Manager will download all non-FBA fulfilled orders, and then present them to you for shipping. When your done, Orange Manager will update Amazon with the tracking numbers. (Tracking number updates occur each time orders are downloaded).

How do I set up Orange Manage with Vertical Response?

After creating your account, you'll head over to the "Administration > Marketing" page. There you will find an option to "Select Your Email Marketer". The directions are laid out, and pretty straight forward (although we are here if you need help).

Is my data safe?

Yes. First, we only have "read" access to your store data. We never do anything on the store side except pull data down (or upload tracking numbers). The data on our side is also safe - we use SSL and HTTPS every step of the way. Additionally we do "hot" backups of the data on a regular basis, so in the unlikely event of a failure, we can recover quickly. Lastly, we don't share your data and if you want it, we'll get you an export - no questions asked.

What makes Orange Manager better/different than the system I am already using?

The best option to answer that question is to try us out - and see. But honestly, we have tried many of the systems out there. And in the end, they all fell short. Sure, they do the same thing (print labels), but really - thats not what you need. Your shipping person needs that, but you need... shipping, labels, single screen rates, Customer Service integration, refunds, access levels, cloud/web based. Oh, and how about a suoer easy way to ship... or not - an order? Seriously, I know its sounds redundant, but the fact is - we are easier, faster, better - if you ship less than 100 orders a day.

Why is it called "Orange Manager?

Our co-founder hates fruit, but loves Orange Marmalade. While creating this thing he came to realize that his whole motivation was to take a system (dealing with E-commerce orders) he and others hated and make it tasty. At the same time, he realized that the reason most of those other system taste like crap - is because they were created to manage stuff (apples) but not E-Commerce stuff (oranges). One day he remembered that old saying.. "Its like comparing apples to oranges". Yea - they are both fruit, but Oranges come from the internet, and apples don't! We know its kinda cheesy, but you get the idea. You need a sytem to deal with sales that come from the internet. You need Orange Manager.