STYLESHEETS
BigCommerce & Orange Manager - amazing together

BigCommerce & Orange Manager

Orange Manager integrates with BigCommerce so you can enjoy the fruits of your labor.

Now you can collect all your orders from Bigcommerce, Amazon and more in one location and do whatever it is you need to do - get postage, review orders, talk to customers - all from one location, no matter where you are or what device your using.

Features

  • - Multi-channel Order Management
  • - Cloud Based so you can access it from anywhere on anything.
  • - Integrated Customer Service
  • - Integrated Refunds (with certain processors)
  • - Connect to MailChimp or Vertical Response for automated upload of customer emails to your email marketing service.
  • - And Much More! Try it free for 30 days!

Frequently Asked Questions

What does Orange Manager do with BigCommerce?

Orange Manager will download your orders and present them to you in an easy and simple manner. From there you can save them for later (backorders), send them to the Customer Service folder, print packing slips, get postage rates (super easy!) and more.

Do I need a credit card to sign up for the free 30 days?

No. You will only need a payment method upon hitting the monthly order limit. And, we made it easy to cancel- not like those other guys that hide the button, or make you call them. All you need to do is visit the admin page and near the bottom right you'll see a red button that says "Cancel Service. Click that to start the process - easier than squeezing oranges!

How do I set up Orange Manage with BigCommerce?

After creating your account, you'll head over to the "Stores & Channels" page. There you will find an option to "Add A Store". The directions are laid out, and pretty straight forward (although we are here if you need help).

Is my data safe?

Yes. First, we only have "read" access to your store data. We never do anything on the store side except pull data down (or upload tracking numbers). The data on our side is also safe - we use SSL and HTTPS every step of the way. Additionally we do "hot" backups of the data on a regular basis, so in the unlikely event of a failure, we can recover quickly. Lastly, we don't share your data and if you want it, we'll get you an export - no questions asked.

Is there anything Orange Manager doesn't do?

Well - the truth is.. yes. Orange Manager presently does not import your BigCommerce product list.

What makes Orange Manager better/different than the system I am already using?

The best option to answer that question is to try us out - and see. But honestly, we have tried many of the systems out there, and in the end, they all fell short. Sure, they do the same thing (print labels), but really - thats not what you need. Your shipping person needs that, but you need... shipping, labels, single screen rates, Customer Service integration, refunds, access levels, cloud/web based. Oh, and how about a suoer easy way to ship... or not - an order? Seriously, I know its sounds redundant, but the fact is - we are easier, faster, better - if you ship less than 100 orders a day.

Why is it called "Orange Manager?

Our co-founder hates fruit, but loves Orange Marmalade. While creating this thing he came to realize that his whole motivation was to take a system (dealing with E-commerce orders) he and others hated and make it tasty. At the same time, he realized that the reason most of those other system taste like crap - is because they were created to manage stuff (apples) but not E-Commerce stuff (oranges). One day he remembered that old saying.. "Its like comparing apples to oranges". Yea - they are both fruit, but Oranges come from the internet, and apples don't! We know its kinda cheesy, but you get the idea. You need a sytem to deal with sales that come from the internet. You need Orange Manager.