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Miva Merchant & Orange Manager - perfect together

aftership & Orange Manager

Orange Manager is the leading cloud based order manager for your E-commerce store!

With seamless integration to many shopping carts you can manage all your orders for all your stores. Imagine - No more having your employees access your store. No more user license fees. No more cumbersome clicking about. Just one single place to do all your order management.

Features

  • - Cloud Based Secure access from anywhere!
  • - Custom Packing Slips
  • - Multi-Userwith different access levels
  • - Print Postage on regular or thermal printers
  • - Compare Shipping Rates on one screen.
  • - Issue Refunds When you get a return or cancelled order just put a note in and send it to accounting folder for a refund. From accounting folder you can issue a refund so there is no need to login and search in your payment processor.
  • - Customer Service Folder Make a note and send the order to your CSR with one click, it will be waiting for them when they log in!
  • - Automated Tracking Emails. Once connected to AfterShip, Orange Manager will send out tracking info to customers after a order has been packed and shipped.
  • - Connect to MailChimp or Vertical Response Offers automated upload of customer emails to your email marketing service.
  • - And Much More! Try it free for 30 days!

Frequently Asked Questions

Do I need a credit card to sign up for the free 30 days?

No. You will only need a payment method upon hitting the monthly order limit. And, we made it easy to cancel - not like those other guys that hide the button, or make you call them. All you need to do is visit the admin page and near the bottom right you'll see a red button that says "Cancel Service. Click that to start the process - easier than squeezing oranges!

I sell on (name your cart).. will this help me?

Yes. Orange Manager will download all orders, and then present them to you for shipping. When your done, Orange Manager will update Amazon with the tracking numbers. (Tracking number updates occur each time orders are downloaded). If we don't connect to your store, you can manually recreate them for safe, secure, anywhere access.

How do I set up Orange Manage with aftership?

After creating your account, you'll head over to the "Administration > Marketing" page. There you will find an option to "Send Tracking Emails". The directions are laid out, and pretty straight forward (although we are here if you need help).

Is my data safe?

Yes. First, we only have "read" access to your store data. We never do anything on the store side except pull data down (or upload tracking numbers). The data on our side is also safe - we use SSL and HTTPS every step of the way. Additionally we do "hot" backups of the data on a regular basis, so in the unlikely event of a failure, we can recover quickly. Lastly, we don't share your data and if you want it, we'll get you an export - no questions asked.

Is there anything Orange Manager doesn't do?

Well - the truth is.. yes. Amazon requires that all contact goes thru them, so we don't send emails, or otherwise contact your customers. You will still have to do that the old way.

What makes Orange Manager better/different than the system I am already using?

The best option to answer that question is to try us out - and see. But honestly, we have tried many of the systems out there. And in the end, they all fell short. Sure, they do the same thing (print labels), but really - thats not what you need. Your shipping person needs that, but you need... shipping, labels, single screen rates, Customer Service integration, refunds, access levels, cloud/web based. Oh, and how about a suoer easy way to ship... or not - an order? Seriously, I know its sounds redundant, but the fact is - we are easier, faster, better - if you ship less than 100 orders a day.

Why is it called "Orange Manager?

Our co-founder hates fruit, but loves Orange Marmalade. While creating this thing he came to realize that his whole motivation was to take a system (dealing with E-commerce orders) he and others hated and make it tasty. At the same time, he realized that the reason most of those other system taste like crap - is because they were created to manage stuff (apples) but not E-Commerce stuff (oranges). One day he remembered that old saying.. "Its like comparing apples to oranges". Yea - they are both fruit, but Oranges come from the internet, and apples don't! We know its kinda cheesy, but you get the idea. You need a sytem to deal with sales that come from the internet. You need Orange Manager.